Custom Software—Is It the Right Choice for You? 8 Ways Custom Software Can Help Your Business and Your Bottom Line

By Kelly Navari 

You may have grown your business using general business software you can buy online or at any office store. And for a while, that may have been the right choice. Or perhaps you’ve upgraded to subscription-based software in the cloud (SaaS). That’s simpler to manage and can be very convenient.

But does that software fit your business?

Have you discovered that none of these packages really do everything you need to have done? Or you have different departments using specific programs that don’t talk to each other? Or your tech department is constantly dealing with updates, or incompatible files, or must create workarounds for out-of-date legacy systems?

Does your software support your business?

Today software drives productivity, supports customer interactions, and delivers the data you need to keep the business moving forward. Yet many businesses struggle with software systems that don’t fit their processes and workflows. Or their systems still demand tedious manual entry. Perhaps there are out-of-date legacy systems that house vital customer or patient data.

Software struggles can slow your productivity, reduce efficiency, frustrate customers and staff, and cost you a lot over time.

We’ve compiled this list of 8 ways custom software, made-to-order for your business and industry, can lower costs and improve effectiveness while increasing sales and profits.

Why use custom software instead of commercial off-the-shelf or a cloud-based service?

  1. Lower costs
    Custom software can cost less than buying commercial-off-the-shelf (COTS) solutions or using Software-as-a-Service (Saas) and hiring an internal team of engineers. With custom software, you own your code. And you can integrate new processes with legacy systems and databases.
  2. Improve your team’s efficiency
    As part of our initial analysis of your business and systems, we will precisely document where stress occurs within your current system, and why and where workflows slow. New workflows and methods are designed and built to speed-up daily processes and make vital data accessible and usable.
  3. Go from manual entry to a click
    No more double-entry. What’s been done by hand can be accomplished with a barcode scan or click. Replace complex spreadsheets with precise, behind-the-scenes rules engines. Get streamlined, centralized reporting.
  4. Reduce human error
    Human errors can be costly. Don’t overcharge or undercharge customers or fail to provide a needed service. We design and build your software for consistency and accuracy.
  5. Consolidate software systems
    Sum up all the software you use now—CRM, bookkeeping, email marketing, timeclock manager, project management, marketing, shipping, fulfillment, etc. When we combine your essential functions, you’ll pay only for the functionality you need and use, and they’ll all work together.
  6. Prevent security breaches
    Web portals provide a single point of login from anywhere there’s a connection. We protect users’ PII (Personal Identifiable Information) and build systems that comply with global regulations such as HIPAA, FDA, PCI DSS, and GDPR.
  7. Enhance customer satisfaction and loyalty
    Improve customer satisfaction and loyalty when you make it easy to do business with your organization. 90% of consumers expect businesses to offer a self-service portal. We’ll work with you to design a portal that’s easy and fast to use.
  8. Access anywhere on mobile
    Mobile-responsive portals work on every device. Salespeople can fulfill orders out in the field. Customers can place orders 24/7 no matter where they are or which device they’re using. Today’s world is mobile. Support your team and your customers when everything works on mobile.

If you're still unsure if custom software is the right choice for you, take our quiz to find out.

Ready to talk about custom software?

If you’ve been experiencing just a few of the challenges we’ve outlined, talk to us. As software experts, we’ve seen how companies have struggled with siloed and outdated systems which stifled their productivity and annoyed employees.

And we’ve seen them discover huge savings over their previous software system. Result? Efficiency, consistent and reliable reports, streamlined code… and happy employees.

Learn more about our software services and the tech stack we use here.

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"Buildable Custom Software has people on our calls that are dedicated to our project, which is something we have not experienced before. Unlike past vendors that have experienced a lot of staff turnover, we have had the same team."

Josh Jones
CityCounty Insurance Services

The team managed the project well, maintaining frequent communication and responsiveness. They were a very transparent partner who was enthusiastic about the project.

Joleene Armbruster
Tangeloo Mobile App

“They were able to accept our ideas and turn them into working software. Buildable is one of the few companies that we’ve met that can understand non-software engineers when it comes to product definition and design.“

Steve Baker
Parity Software

“Buildable Custom Software has been extremely professional and timely. Their team has been flexible in responding to our special needs over the years.“

Jeb Bladine
News-Register

"We have a rules engine that has hundreds of lines of code to develop these rates, and Buildable Custom Software condensed that down to seven or eight lines of code, and it works great."

Josh Jones
CityCounty Insurance Services

"Everybody here is more excited about the look and feel and being able to finally get live data. With the old system, we had to export text files and it always took a day. We're all excited to have something new, fresh, and with more functionality. The reports are more dynamic, and we can actually scale them."

Adolf Valdez
Precision Analytical Inc.

"The project manager puts the contract together and outlines what we're doing each sprint. She does an excellent job of organizing everything we need."

Josh Jones
CityCounty Insurance Services

“Their team is organized and creative, understanding requirements quickly and providing innovative suggestions to make the project better.”

Jeffery Bradshaw
Avanti Destinations

"We haven't found many other vendors that can understand our unique business needs as well as Buildable Custom Software."

Josh Jones
CityCounty Insurance Services

“The discovery phase was great. That was definitely helpful because we discovered areas that we hadn’t thought through and then made those decisions up front. The product works well, and we’re happy.“

Rod Sanders
Consolidated Supply Company

"They were never afraid to show me their code, so I could always see what they were working on."

Adolf Valdez
Precision Analytical Inc.

 I appreciated their knowledge, passion, and honesty. I also appreciated their forthcomingness and ability to tell me what the best solution was.

Joleene Armbruster
Tangeloo Mobile App

"Buildable Custom Software has done a great job of understanding what our needs are."

Josh Jones
CityCounty Insurance Services

“Customer service is really one of their strong suits. They are very smart people and are able to very quickly understand the requirements of a project, and then communicate their suggestions of the direct changes that you can make to get a better final product.”

Jeffery Bradshaw
Avanti Destinations

“Their project management was exceptional. We had standup meetings on a weekly basis. Their team would tell us what they accomplished last week and what they intended to accomplish in the coming week. They were on target.“

Heyke Kirkendall-Baker
Parity Software

"They blew us out of the water with their proposal. They featured the latest and greatest software, and we were impressed by their past work."

Josh Jones
CityCounty Insurance Services

"I found the best thing I liked about them is their communication. We were never left in the dark, like with other development companies."

Adolf Valdez
Precision Analytical Inc.

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