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Software Dev Staff Augmentation for Medical Device Co

Quality:

5/5

Schedule:

5/5

Cost:

5/5

Willing to refer:

5/5

Overall:

5/5

Review by:

Sr. Director of Technology & Innovation - Medical Device Co

Background

Project summary:

Buildable Custom Software provides software development staff augmentation services for a medical device company. They're an extension of the partner's team, handling support through development resources.

Introduce your business and what you do there.

I'm the senior director of technology and innovation for a medical device company working in neuro diagnostics. We sell a device for the assessment of functional and structural brain injury. In my role, I’m responsible for all technology in the company.

Medical Device Pipeline

Opportunity / Challenge

What challenge were you trying to address with Buildable Custom Software?

We brought them on to outsource a portion of our software development activities.

Medical Device scenarios Medical Device inputs

Solution

What was the scope of their involvement?

We have a rolling contract where I buy development time from them. Their developers are an extension of my development team. They support development resources for our internal web application, handling backend ERP support. I developed the initial architecture of the web platform with them. They use .NET core and Angular.

What is the team composition?

I work directly with Max (Founder & CTO) and Jacob (Software Engineering Manager). People on my team interfaced with their developers. Team composition has varied over the time of our engagement.

How did you come to work with Buildable Custom Software?

My company worked with them before I was hired. I didn’t even know that and rediscovered them because they were referred to us by our IT MSP. My team was working on the direct product, and I didn’t have the capacity to work on internal products.

I was referred to Max and he convinced me that his approach of using a .NET core was going to be better than using a Python backend for microservices. We did a small pilot with them and they performed so well that I dumped the other vendors and went with Buildable Custom Software.

How much have you invested with them?

To date, we’ve spent in the range of $150,000.

What is the status of this engagement?

Our ongoing engagement started around May 2017.

Results & Feedback

What evidence can you share that demonstrates the impact of the engagement?

Every statement of work had acceptance criteria and their deliverables always met them. When our requirements or needs changed, they were super responsive and delivered what we needed in very commendable timeframes.

I’ve had a very positive experience working with Buildable Custom Software. We architected the web solution together. They developed the solution per our design specifications and requirements and delivered everything we asked for in a timely fashion. They were responsive to our requests and maintained the operational deployment of the servers for us.

Our engagement isn’t a normal B2B engagement, we’re highly technical so I don’t leave the architecture and code design to them. I do it with them and direct them as an extension of my software team.

How did Buildable Custom Software perform from a project management standpoint?

There isn’t much project management involved from their end. We ensured we had the resources available and we did our sprint planning together to make sure those resources were made available to us to execute those sprints. We have a ticketing system where we create a product backlog and define sprints.

We cooperatively went through a sprint training session where they came up with a list of what’d go in the backlog. They agreed on it and locked it in the backlog. Then, we executed the sprint. We then did verification and validation to ensure it met our acceptance criteria and then it’d iterate again.

What did you find most impressive about them?

I’m most impressed with their attention to detail, dedication to the quality of their work, and responsiveness to our needs.

Are there any areas they could improve?

No, I don’t have anything. They integrated very well with our development team. There’s been no friction.

Do you have any advice for potential customers?

Listen to their recommendations because they know what they’re talking about and have the customer’s interests first.

Quality:

5/5

Schedule:

5/5

Cost:

5/5

Willing to refer:

5/5

Overall:

5/5

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