UX/UI Dev & Design for HR Software Company

What evidence can you share that demonstrates the impact of the engagement?

SB: Their knowledge about current technologies and software development helped to produce a platform that looks like a 2021 product. Max’s background in database design was useful. Their team delivered what we wanted.

They were able to accept our ideas and turn them into working software. Buildable is one of the few companies that we’ve met that can understand non-software engineers when it comes to product definition and design.

HKB: Our previous vendor spoke over my head because I’m not a technical person. Buildable listened and translated my ideas, which isn’t always the easiest task. They also consistently checked in to make sure that their team understood what I wanted the platform to capture. Their team paid attention to my thoughts, which is the primary reason that we continue with them.

How did Buildable Custom Software perform from a project management standpoint?

SB: Buildable has a sensible and intelligent approach. A lot of people have good ideas but not a lot of people have access to senior engineers to run ideas through them.

HKB: Their project management was exceptional. We had standup meetings on a weekly basis. Their team would tell us what they accomplished last week and what they intended to accomplish in the coming week. They were on target.

SB: We used Zoom to communicate. They run an Agile-based system with sprints, so they’re on top of the project.

Buildable also used tools to design UIs and flows. They had a system that we used to track issues. Their team responded through the system too.

What did you find most impressive about them?

SB: Their team did what they told us they would do upfront. If they fell short, their team made up for it without charge. If we found a bug, they recognized the issue and fixed it.

We pushed their engineering team, which excited them. Buildable wanted to be a part of our success.

HKB: Their ability to communicate with individuals without computer or software experience was also crucial.

Are there any areas they could improve?

SB: I’m sure there are areas for improvement. But, they did what they said they were going to do. Our project was complicated, but the end result was good. We still have a good relationship.

Do you have any advice for potential customers?

SB: Tell them what you want. Their team will tell you what they can and can’t do, so be brutally honest.

We told them what we wanted, what we could afford, and what we didn’t want to happen. Then, their team told us what they could do. If we hid the ball, we wouldn’t have gotten the end result that we wanted.

HKB: Be prepared to engage with them. If you don’t engage in the standup meetings, the project won’t be as successful.